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Call us for all your car needs! 619-444-1696

NAPA

CODE OF ETHICS

  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

ASSOCIATIONS

  • State of California Licensed Smog Check Test & Repair
  • ASE (Automotive Service Excellence)
  • IATN (International Automotive Technicians' Network)
  • ALL-DATA
  • IDENTIFIX
  • MITCHELL 1
  • World Pac
  • NAPA
  • Car Care Aware

Testimonials

  • Elmer Sweetwood and Sons took really good care of me and my 1996 Ford Bronco. Sam along with the other knowledgeable and experienced mechanics worked diligently on my car to get it running well again. Thanks to these guys my Bronco runs like a champ even better than before. I highly recommend this auto repair shop for anyone who wants to repair there car in a timely fashion and great price. Thanks again Sweetwood!
    -Oscar Vargas

  • How can you go wrong with a business named Elmer Sweetwood and Sons. Old School. Honesty and integrity. Been taking my Ford Ranger there for service for a few years. I have been very satisfied with the customer service and the quality of work. Highly recommend Elmer Sweetwood for your automotive and truck needs.
    -William Denhart

  • My experience was as always.....prompt, courteous and reasonable. Keep up the good work. Merry Christmas to all the hard workers at Sweetwood.
    -Bobette Drimmel